Response from LEGO SHOP
11 February 2016
Jordan - Core Product Specialist, Consumer ServicesI am sorry to hear that there were some struggles in the creation of your LEGO Friends lighthouse. It sounds like something might have gone wrong during your build and as we have all found out, a brick in the wrong place during step 1 will come back to haunt us many steps later. While this us just my guess we will like the opportunity to help you find out what when wrong. Please contact consumer services when you have a moment and we will be able to figure out what went wrong.