Shipping & Handling

We regret that we are unable to ship to the following European destinations: Canary Islands, DOM-TOM, Channel Islands (including Jersey and Guernsey), Gibraltar, Greenland, Monaco, Faroe Islands, Helgoland, Andorra, San Marino, Ceuta, Melilla and Madeira.

Our Commitment to You

We believe our toys and other products must meet your highest expectations - and so must our service. Our goal is your complete satisfaction with your order.

Choose from these fast, convenient shipping methods:

  • Standard Shipping:Please allow up to 5 business days (Monday through Friday excluding holidays) for the delivery of your order.
  • Express Shipping:Please allow up to 3 business days (Monday through Friday excluding holidays) for the delivery of your order.
  • For LEGO Pick a Brick, please allow up to 15 business days (Monday through Friday excluding holidays) for delivery time.

 

Order Value
(Swedish Kronor)		 Standard Express
SEK 0.00 - SEK 500.00 SEK 75.00 SEK 150.00
SEK 500.01 - SEK 1000.00 SEK 125.00 SEK 250.00
SEK 1000.01 SEK 175.00 SEK 350.00
Estimated Delivery Days 5 Business Days (Monday through Friday excluding holidays) 3 Business Days (Monday through Friday excluding holidays)
  • Standard and Express deliveries are not made on weekends.
  • We are unable to take orders for delivery to PO Boxes.
  • Please note that orders over SEK 6280 may be subject to an additional shipping charge. Our Consumer Service team will contact you on receipt of your order to inform you about any additional charges which apply to your order. shop.LEGO.com is the official LEGO retail channel; selling LEGO products to individual consumers.

Delivery & Service Delays

Shipment dates are estimates in accordance with our carriers. If you live in an area experiencing an unexpected service delay (i.e. severe weather, natural disasters, unscheduled events, etc.), please note there may be additional shipping time to receive your order.

Remote areas might experience longer delivery times (Monday through Friday excluding holidays).

Ordering a Gift You Want to Keep Secret?

Now you can order a gift for a friend or relative and be sure your secret is safe! Every order is shipped in a plain box, and you can specify the "Ship To" address. Have your order sent to a friend or relative's house or to your place of employment, so you can plan a special surprise!

Returns made easy!

To see the complete details, click here .

Warranty and Product Information

For information about our products, replacement parts, warranty information or for any other questions you may have, please call us free on 00800 5346 2222.